When we're having company come over to our house, many of us prepare ahead of time to make sure we're putting our best foot forward for our guests. When you have a service call scheduled with a plumber in Springfield Missouri, your home doesn't need to pass the white glove test, but there are still things you can do ahead of time to prepare your home for a plumbing service call.
At United Plumbing, we pride ourselves on exceptional customer service and we always go above and beyond to take great care of all our customers. So we greatly appreciate it when the area we need to work on has already been cleaned up and is ready for us to start working.
We understand that your storage closet and the area beneath the sink are handy places to store things, but if your plumber needs access to your water heater, sump pump, or the garbage disposal, having those areas cleared out for easy access before we arrive will allow us to get your plumbing problem solved much faster.
One of the first questions a plumber often asks upon arrival is where your water shutoff valve is located. Knowing this in advance will save us time, and time is money. It is essential that every homeowner knows the location of their main water shutoff valve and how to turn it off in case of emergency.
If you don't know the location of your water shutoff valve before your plumber arrives, ask him to show you where it's located while he's there, so you will know in the future.
If your sink or toilet isn't working properly, you might think it's best to let your plumber see firsthand the mess that you're dealing with. We understand that clean toilets and sinks may not be possible when they’re the source of your plumbing problems, but if your plumber can work without splashing around in dirty water, they certainly appreciate it.
Fixing plumbing problems in snowy, icy weather can make a plumber’s job much more difficult. If you're dealing with frozen pipes, the odds are likely that we've got a bunch of other customers that urgently need our help as well.
Having to dig through snow to get inside your house or not get stuck in your driveway is an added burden our plumbers would rather not bear. Clearing snow away before guests, the UPS delivery driver or your plumber arrives is another nice gesture that's always appreciated.
Taking a few minutes ahead of time to consider what you can do to make a plumbing service call in Springfield Missouri go more smoothly helps your problems get solved faster.
Whether it's putting your pets up or making sure you don't have an icy front porch, we certainly appreciate the efforts of our customers to make our job easier, so we can continue to provide the best plumbing service in the area.